IndiGo Airlines experienced a network-wide system outage today, causing long delays for passengers at check-in and baggage drop counters. Ticket booking was also disrupted due to the malfunction, which began at 12 noon on Saturday and lasted about an hour.
IndiGo Informs Passengers via X Post
In an X post, IndiGo informed passengers of the temporary system slowdown, affecting their website and booking systems, leading to extended queues at airports.
#6ETravelAdvisory : We are currently experiencing a temporary system slowdown across our network, affecting our website and booking system. As a result, customers may face increased wait times, including slower check-ins and longer queues at the airport. (1/3)
— IndiGo (@IndiGo6E) October 5, 2024
Assurance of Swift Resolution
IndiGo reassured passengers that the issue would be resolved quickly, stating that their airport team is actively assisting travelers. They apologized for the inconvenience and thanked passengers for their patience.
